City Police Commissioner A.K.Viswanathan on Thursday issued a set of guidelines to be followed by the banks immediately following the increasing number of complaints of bank-related frauds. The guidelines were issued after a meeting with top officials of banks.
‘Create awareness’
Mr. Viswanathan said the banks should conduct more awareness campaigns to customers on vishing, phishing and smishing frauds, Sim swapping, online fraud and document frauds. “Since there are more number of complaints such as swindling money through online mode by miscreants who are posing as bank officials, public should not share debit/credit card details, CVV number and one-time password to such fraudsters,” said Mr. Viswanathan.
“Public should not share one-time password since no bank asks the password. Fraudsters may ask debit/credit card details in the guise of adding Aadhar number to release blocked cards or redeem reward points or for other reason, whatsoever it is, do not divulge,” said an advisory of Chennai Police.
Additional Commissioner of Police M.T.Ganeshamoorthy and officials of 50 banks participated in the meeting. Many bank accounts were opened in fictitious names and with forged documents. The banks have been cautioned on this.
‘Create awareness’
Mr. Viswanathan said the banks should conduct more awareness campaigns to customers on vishing, phishing and smishing frauds, Sim swapping, online fraud and document frauds. “Since there are more number of complaints such as swindling money through online mode by miscreants who are posing as bank officials, public should not share debit/credit card details, CVV number and one-time password to such fraudsters,” said Mr. Viswanathan.
“Public should not share one-time password since no bank asks the password. Fraudsters may ask debit/credit card details in the guise of adding Aadhar number to release blocked cards or redeem reward points or for other reason, whatsoever it is, do not divulge,” said an advisory of Chennai Police.
Additional Commissioner of Police M.T.Ganeshamoorthy and officials of 50 banks participated in the meeting. Many bank accounts were opened in fictitious names and with forged documents. The banks have been cautioned on this.